Frequently Asked Questions
We've compiled a list of questions we get asked the most often. To learn about the topic you’re interested in, simply click on one of the links directly below:
It is not recommended. There are many new commercial cleaning compounds on the market today that will clean new masonry. The safest way to determine the proper cleaning solution for a given type of brick is to ask the brick manufacturer or brick distributor for their recommendation. Click on Contact, and we will get back to you.
Yes, you can consider us your single source for your entire project needs. For landscaping, we offer a full line of clay and concrete pavers to enhance the beauty of your driveway or patio and we offer Allan Block Landscape and Retaining Walls, as well as Natural and Manufactured Stone. For installation, we carry Tools and Materials, which can be viewed in our photo gallery. Then simply call or visit a location to make your selections. We have convenient locations throughout the Chicagoland area. In addition, our sister companies can provide your supply needs throughout northern and central Indiana.
No, Illinois Brick is a distributor of brick, block, stone, hardscape/landscape and masonry materials. We stock and deliver these products from 6 yards throughout the Chicagoland Area.
We do sell to the general public as well as to builders and contractors.
Product inventory will vary at each location. Please call Customer Service at (708) 237-5600 for stock availability.
We have 6 conveniently located showrooms around the greater Chicago area. Simply select Locations on the Navigation bar for a list of locations. Please call the yard first to confirm availability. You can even get directions from your location to our nearest yard.
Yes, mortar is nearly 20% of your wall and will make a big difference in the overall look.
They are priced per 1,000 pieces or per square foot, although they are packaged in smaller quantities due to the weight of the brick.
Builders typically give their homebuyers allowances for the many options they have in selecting materials for their home. Brick is no exception. Normally, any amount exceeding the allowance is counted as an extra charge to the homeowner.
All orders must be paid in full before delivery, unless you have a current credit approved account. Payment may be made by cash, check, Visa, MasterCard, or Discover. All checks must be accompanied by a valid driver's license, picture state I.D. or military ID; telephone # and mailing address. (P.O. Boxes are not sufficient). Your checks must be imprinted with purchaser's name.
We do not accept starter checks. All checks must be made payable to: Illinois Brick Company
Returned checks will be charged a fee equal to the maximum allowed by law.
Approved returns are subject to a restocking charge and a return cartage charge if picked up by our trucks. There are no returns on non-standard or special order material and sale items that are sold "as is" or bagged goods, loose brick, natural or cultured stone. All Pallet returns require an original receipt.
Minimum Yard Brick Orders:
Plant Orders to Yard
Based on individual manufacturer requirements and may be subject to additional charges.
Less than a full load orders are subject to delivery charges. Delivery dates and times are subject to change. Delivery beyond the curb line is at the sole risk of the purchaser. Title to products picked up passes to the purchaser at point of loading.
Illinois Brick has the widest selection of brick, stone, hardscape/landscape materials and tools/materials in the Midwest. Our multiple locations help us provide the highest quality service in the marketplace. We have highly skilled sales staff supported by a team of customer service representatives to ensure customer satisfaction.
Yes, just go to the contact page and send us a photo of the brick, the quantity needed, the brick dimensions, and the job address.
Yes, they are sold as is.
No, but if you send us an email through the contact page and give us your address we can assist you in finding a quality local installer.
For a list of stocked and special order Firebrick as well as product specifications please visit the Resource Library.